Refund Request

What it is for

Requests a refund of a paid Visa Application Charge or related fee in the limited circumstances where a refund may be available. It captures the reasons for the request and the details needed to return an approved amount.

Who completes it

Generally the person named as the card, BPay or PayPal account holder on the original receipt (the payer); where the payer and the person receiving the refund differ, both complete and physically sign the relevant sections.

Information it collects (in general terms)

Payer identity and contact details, original application and applicant details, how and when the payment was made, the stated reason for the refund, bank-account details for repayment, and references to supporting documents such as statements, receipts or certified certificates.

When it is used

Used after a fee has been paid when the applicant or payer believes one of the recognised refund circumstances applies and wishes to have the amount assessed for return.

This site is not affiliated with the Australian Government. Forms are completed and lodged in your own ImmiAccount; this platform never submits anything to the department.