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Departmental form 424a

Request for Access to Documents or Information

Character or identity · PDF form · updated 28/04/2025

Important notice: General information only — not immigration assistance or legal advice. For advice about your circumstances, book a verified practitioner.

Compiled from official Department of Home Affairs sources — practitioner verification pending.

What it is for
This form is used to request access to personal information or documents held by the Department of Home Affairs, under the Privacy Act 1988 and/or the Freedom of Information Act 1982. Requests may be processed under the Privacy Act (generally within 30 days) or under the FOI Act, including where a request is complex.
Who completes it
The person seeking access to information. A nominated representative, such as a friend or migration agent, may make a request on someone's behalf, and a person seeking another individual's information must provide evidence of authority or that person's consent.
Information it collects (in general terms)
General categories include the requester's personal and contact details, a description of the documents or information sought, details of any nominated representative acting on the requester's behalf, and, where another person's information is requested, evidence of authority or consent and proof of identity.
When it is used
Used when an individual wants to obtain copies of their own personal information or departmental documents, or another person's information with authority, outside the routine online options such as VEVO. Where processing charges are estimated to exceed AUD25.00, a deposit may be requested.

This site is not affiliated with the Australian Government. Forms are completed and lodged in your own ImmiAccount; this platform never submits anything to the department.